About Transou’s Plumbing and Septic

Transou's Plumbing & Septic. Trusted for over 70 years in Winston-Salem and the NC Triad area

Our team

At Transou's Plumbing & Septic, we understand when you pick up the phone to call us, you're probably experiencing an emergency and need a superhero to fix your day. Our leadership team understands this, and rest assured, there is always a superhero on the other side of the phone ready to save the day.

brandon

Brandon Redmond

CEO AKA Captain America
brandi

Brandi Redmond

COO AKA Black Widow
aron

Aaron Carlin

CFO AKA Ironman
megan

Megan Deitz

Customer Service Representative AKA Kitty Pryde
michael

Michael Lowe

Operations Manager AKA Batman
kamron

Kamron Naylor

Septic Service Manager AKA Winter Soldier
Transou's Plumbing & Septic - Logo

Not Just another Company, We Are Family

OUR MISSION STATEMENT

For over 70 years, Transou's Plumbing & Septic has been dedicated to leading the way in the Triad area by providing the highest quality service and comfort to our valued customers. We always strive to exceed our customers’ expectations day in and day out.

Our core values include:

  • Work-Life Balance 
  • Integrity
  • Respect
  • Professionalism
  • Quality
Transou's Plumbing & Septic Logo

The story behind the duck

Brandon Redmond explains the rich history behind Transou's iconic duck.
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VISION AND MISSION STATEMENT

We take Great Pride in delivering the TRIAD’S BEST PLUMBING and SEPTIC service at a MOMENT'S NOTICE. Our Transou’s FAMILY works hard to consistently provide a high level of quality, integrity, and respect in our work. We want EVERY customer to take comfort in knowing that we are the right company to take CARE of you and your family's plumbing and septic needs. We ARE FAMILY you can trust; with work you can depend on.

Family you can trust. Work you can depend on.

Supporting Our

Don't take our word for it! Hear it from our customers.

Transou's Plumbing & Septic
Transou's Plumbing & Septic
4.8
Based on 91 reviews
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Paul OuellettePaul Ouellette
18:51 03 Feb 22
Knowledgeable,pleasant service.Should have called Transou before spending over$700 with Roto Rooter.
Corey WhiteCorey White
21:40 31 Jan 22
10 stars if it was possible!!! Every single person I have dealt with at Transou has been fantastic. However, special shout-out to Andrew (service tech) and Megan in customer service. Megan has been friendly, prompt, and knowledgeable. She worked hard to coordinate multiple teams since we needed risers installed and the system to be pumped. I just bought a new home, and never have owned one with a septic system before so this is all new to me. Andrew while he was out here pumping the tank went out of his way to educate me on ins and outs of the system and how it operates, upkeep recommendations and things to look out for since the system wasn't mainted properly before I purchased the home. I won't use anyone else in the future, it will always be Transou. Thanks to everyone!
Candice ChaconCandice Chacon
19:39 28 Dec 21
Customer service on the phone was very friendly and helpful, she made sure we received service the same day. Joshua was professional and incredibly detailed and informative on the issues and options. 10/10 recommend.
Brenda DancyBrenda Dancy
18:29 07 Dec 21
Exceptional in all lines of service.Quick responses and scheduling by Brandy, Emily and Megan. Kept me updated.Service technicians were all knowledgeable. Friendly and courteous. Excellent work.On time. Made sure I was informed and satisfied with all services performed.Estimates on target. Reasonable cost for all services. Excellent overall services byChris. Austen, Gary, Gary. Lee and Michael.
Golf LoverGolf Lover
22:40 29 Nov 21
I would like to share what a great experience I had with Josh H and the team from Transou plumbing today.. We had 2 prior quotes from local plumbing companies and was getting conflicting information and need someone we could trust and we got that today with Transou plumbing.. They called and sent a text before they arrived and showed up right on time.. Josh quickly diagnosed the problem and showed and explained exactly what was wrong in terms that I could understand...he took extra care to not bad mouth the other companies but instead focused on finding us the most cost effective solution to our problem..the only reason I didn't have them come first was because they were busy with other companies but got to just as soon as they could...For all our future plumbing needs not only will they be our first call, they will be our only call.
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Transou's Plumbing & Septic

Proudly serving the North Carolina Triad Area for all your Plumbing & Septic Needs.

The oldest septic company in the NC Triad Area

Clemmons, NC

Winston-Salem, NC

Greensboro, NC

High Point, NC

Advance, NC

Mocksville, NC

Lewisville, NC

Lexington, NC

Bermuda Run, NC

Pfafftown, NC

Winston, NC

Kernersville, NC

Rural Hall, NC

Thomasville, NC

Tobaccoville, NC

Yadkinville, NC

Wallburg, NC

Arcadia, NC

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