About Transou’s Plumbing and Septic

Transou's Plumbing & Septic. Trusted for over 70 years in Winston-Salem and the NC Triad area

Our team

When you call Transou's Plumbing & Septic, you're probably in an emergency and need a superhero to save the day. Our leadership team knows this, and you can always count on our superhero to be on the other end of the phone, ready to save the day.

Brandon Redmond Transou Plumbing and Septic

Brandon Redmond

CEO AKA Captain America
Brandi

Brandi Redmond

COO AKA Black Widow
Transou's Plumbing & Septic Team Member- Aron

Aaron Carlin

CFO AKA Ironman
Transou's Plumbing & Septic Team - Megan

Megan Deitz

Customer Service Representative AKA Kitty Pryde
Transou's Plumbing & Septic Team - Michael

Michael Lowe

Operations Manager AKA Batman
Transou's Plumbing & Septic Team - Kamron

Kamron Naylor

Septic Service Manager AKA Winter Soldier
Transou's Plumbing & Septic - Logo

Not Just another Company, We're FAMILY

OUR MISSION STATEMENT

Transou's Plumbing & Septic has been leading the way in the Triad area for more than 70 years by giving our valued customers the best service and the most convenience and peace of mind. We always try to go above and beyond to meet our customer's expectations.

Our core values include:

  • Work-Life Balance 
  • Respect & Integrity
  • Professionalism & Quality
Transou's Plumbing & Septic Logo

The story behind the duck

Brandon Redmond talks about the rich and interesting history of Transou's iconic duck.

VISION AND MISSION STATEMENT

We take great pride in providing the BEST PLUMBING and SEPTIC service in the TRIAD at ANY TIME. In order to consistently deliver a high level of quality, integrity, and respect in our work, our Transou's FAMILY puts forth a lot of effort. We want EVERY customer to feel secure in knowing that we are the right business to handle your family's plumbing and septic needs. We ARE A FAMILY you can rely on for work; we are a family you can trust.

Family you can trust. Work you can depend on.

Supporting Our

Don't take our word for it! Hear it from our customers.

Paul OuellettePaul Ouellette
18:51 03 Feb 22
Knowledgeable,pleasant service.Should have called Transou before spending over$700 with Roto Rooter.
Corey WhiteCorey White
21:40 31 Jan 22
10 stars if it was possible!!! Every single person I have dealt with at Transou has been fantastic. However, special shout-out to Andrew (service tech) and Megan in customer service. Megan has been friendly, prompt, and knowledgeable. She worked hard to coordinate multiple teams since we needed risers installed and the system to be pumped. I just bought a new home, and never have owned one with a septic system before so this is all new to me. Andrew while he was out here pumping the tank went out of his way to educate me on ins and outs of the system and how it operates, upkeep recommendations and things to look out for since the system wasn't mainted properly before I purchased the home. I won't use anyone else in the future, it will always be Transou. Thanks to everyone!
Candice ChaconCandice Chacon
19:39 28 Dec 21
Customer service on the phone was very friendly and helpful, she made sure we received service the same day. Joshua was professional and incredibly detailed and informative on the issues and options. 10/10 recommend.
Brenda DancyBrenda Dancy
18:29 07 Dec 21
Exceptional in all lines of service.Quick responses and scheduling by Brandy, Emily and Megan. Kept me updated.Service technicians were all knowledgeable. Friendly and courteous. Excellent work.On time. Made sure I was informed and satisfied with all services performed.Estimates on target. Reasonable cost for all services. Excellent overall services byChris. Austen, Gary, Gary. Lee and Michael.
Golf LoverGolf Lover
22:40 29 Nov 21
I would like to share what a great experience I had with Josh H and the team from Transou plumbing today.. We had 2 prior quotes from local plumbing companies and was getting conflicting information and need someone we could trust and we got that today with Transou plumbing.. They called and sent a text before they arrived and showed up right on time.. Josh quickly diagnosed the problem and showed and explained exactly what was wrong in terms that I could understand...he took extra care to not bad mouth the other companies but instead focused on finding us the most cost effective solution to our problem..the only reason I didn't have them come first was because they were busy with other companies but got to just as soon as they could...For all our future plumbing needs not only will they be our first call, they will be our only call.
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Transou's Plumbing & Septic

Proudly serving the North Carolina Triad Area for all your Plumbing & Septic Needs.

The oldest septic company in the NC Triad Area

Winston-Salem, NC

Clemmons, NC

Greensboro, NC

High Point, NC

Advance, NC

Mocksville, NC

Lewisville, NC

Lexington, NC

Bermuda Run, NC

Pfafftown, NC

Winston, NC

Kernersville, NC

Rural Hall, NC

Thomasville, NC

Tobaccoville, NC

Yadkinville, NC

Wallburg, NC

Arcadia, NC

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